We recently ran into something that was poorly designed. There was an ad in our paper for a Home Show. They advertised a coupon to get $2.00 off the admission charge. It looked like the coupon was in the ad. A careful look at the ad told you to go to a website and print off a coupon. Well, we went to the website but there was no place to copy and print a coupon.
So phone the beggars and ask them what's up. Where do I get my coupon for $2.00 off the admission. The micro manager talked to the person in charge of the offer. First the manager thought the coupon was in the ad. With one look she realized the coupon was not in the ad. Then she went to the website and looked and had to admit that there was no way you could copy a coupon.
The person was very apologetic and sent two coupons to us by email.
It's still not the end of the mess. We are seniors. The coupon was only $2.00 off for regular admission. Seniors didn't get anything off.
Admission was $5.00 for adults and $4.00 for seniors. We're not talking about big bucks here. So the micro manager's power of deduction told her that it was a better deal to go as an adult and get the $2.00 off than to go as a senior for $4.00 admission.
What a comedy of errors!